GLUCH Communications
Hofackerstraße 9
63768 Hösbach

CEO/Managing Director & Lead Principal

Phone:   +49 6024 3063-101
Mobil:     +49 175 5966909

About GLUCH Communications

Since 1987, we have been transforming the communication of companies worldwide in a holistic and manufacturer independent way with a focus on messaging, meeting and, above all, complex calling environments including peripherals such as contact centers.

In our in-house research and development laboratories, we analyze new technologies at an early stage – independently or in cooperation with a number of manufacturers. Together with our experience from countless national and global projects, this allows us to constantly stay ahead of change.

In addition to comprehensive strategy consulting, we accompany our customers with a focus on multi-vendor interoperability, integration, transformation and adoption in their respective, individual environments. We are ready to step in at any stage of project of all degrees of complexity to provide consulting and professional services. In global multi-vendor projects with over 100,000 workstations, we offer referenceable experience for successful transformations.

Our Mission

ahead of change.
Being the trusted advisor for our clients: completely independent, based on our own research, testing and project experience and with a holistic approach.


In the context of the complete IT enterprise architecture of a company with focus on communication and collaboration in the sense of:

  • Messaging: team collaboration, chat, presence,…
  • Meeting: video conferencing systems, boards and peripherals
  • Calling: voice and video telephony including complex peripherals and applications such as contact center, recording, etc. integrated into calendar/mail platforms and enterprise content management.

In doing so, we work with all manufacturers relevant for professional corporate communication, such as Cisco, Microsoft, Zoom and Google, and at the same time evaluate other competitors on the market.

About me

Dipl.-Ing. Daniel Gluch has more than 30 years of experience and references in the ICT industry and is referenced as one of the world’s most experienced communication collaboration architects for multinational companies with over 100 000 workplaces each, predominantly for highly complex telephony and integrated meeting/video conferencing platforms.

Due to his career in research and development, as well as in the areas of sales and service, with leading manufacturers such as Cisco, Telenorma/Bosch Telekom/Tenovis/Avaya, Ascom, Daniel has long-standing, good relationships and contacts with all of today’s relevant manufacturers in the collaboration environment such as Cisco, Microsoft, Zoom and others.

  • 1987 – 1991
    Certificate of apprenticeship as a Communications Electronics Professional, Deutsche Telekom

  • 1991 – 1994
    Degree of Dipl.-Ing., University of Applied Sciences in Friedberg, Germany

  • 1994 – 1999
    ISDN PBX Software Development (ISDN PBX Software) Telenorma, Bosch Telecom/Tenovis/Avaya/Ascom

  • 1999
    Founding of GLUCH Communications

  • 2000 – 2012
    Technical Solutions Architect and Global Lead Technology Advisory Group Cisco Systems:
    During his time with Cisco, Daniel was the

    • Technical Lead of the Global Technology Advisory Group and acted as the global interface of all Architects and System Engineers with the product management / development for core call control, Telepresence Applications, and endpoints.
    • Chief Architect in the Central European Collaboration Experience Team and responsible for many global Enterprise projects with more than 100 000 endpoints / users. Reference-Letters for several Global Enterprise Projects are available.

  • 2012 – now
    Managing Director at GLUCH Communications (Full time). As Managing Director and Lead Principal Consultant of GLUCH COMMUNICATIONS Daniel personally conducts the holistic and independent analysis and strategy consulting. All collaboration architecture blueprints and transformation plans in global and highly complex projects are designed by Daniel himself. In his own R&D labs, Daniel develops market analyses and multi-Vendor interoperability-, integration-, coexistence- and competitive studies, supports clients in tenders and conducts audits of manufacturers, service providers and integrators.

  • 2016
    Founding of CollaboFact GmbH as a professional services subsidiary of GLUCH Communications

Global Enterprise projects (extract) – reference Letters are available:

  • BASF (German multinational chemicals company): Lead Architect during several Global Collaboration Architecture Transformations since 2012 within complex multi-Vendor environment with Microsoft 365, Cisco Jabber & Cisco Webex, Microsoft Teams, etc. Several Collaboration Blueprint- & Collaboration Transformation Planning Projects as well as Interoperability-, Integration-, Coexistence- and Competitive Studies including Proof of Concepts & Pilots as well as Business Case- and Total Cost of Ownership Calculations.

  • Bayer (German multinational pharmaceutical and life sciences company): Lead Architect for IP-Telephony (approx. 150 000 endpoints/users globally).

  • Media-Saturn (German multinational retail chain of stores for consumer electronics): Lead Architect for IP-Telephony and Telepresence (120 000 endpoints/users in Europe). Several Collaboration Blueprint- & Collaboration Transformation Planning Projects as well as Business Case- and Total Cost of Ownership Calculations.

  • Volkswagen (German multinational automotive manufacturer): Lead Architect and technical project lead during RFP bid phase.

  • Deutsche Bahn (German railway company): Lead Architect for IP-Telephony/UC platform (120 000 endpoints/users).

  • Daimler (German multinational automotive manufacturer): Lead Architect for First Global High-Level-Concept, Design and first Implementation of Daimler US (160 000 endpoints/users globally)

  • SAP (German multinational software corporation): Lead Architect, Solution Engineering and POC Lead

  • Commerzbank (German multinational credit institution): Audit and Remediation Lead (55 000 endpoints/users globally)

  • A.T.U. (German retail and service company for car equipment): Lead Architect and technical project lead during RFP bid phase (10 000 endpoints/users nationally) as well as during Transformation Projects.

  • NEW (German utility company): Lead Architect and technical project lead (2 500 endpoints/users nationally) for Transformation from Cisco Jabber towards Microsoft Teams

  • Singulus (German multinational mechanical engineering company): Lead Architect for Collaboration and Peripherals (1 000 endpoints/users globally)

  • Mainmetall (German wholesale company for bathroom equipment, plumbing, heating): Lead Architect for Collaboration and Peripherals (800 endpoints/users nationally)


  • German
  • English

Social networks

Communication & Collaboration

cvPage-member since 11/19/2021
517 Profilbesuche